Choose your language: Type e for English or j for Japanese, and then press Enter.

Follow the onscreen instructions in this order:.

Right-click the downloaded AdobeCreativeCloudCleanerTool.exe file and choose Run as Administrator.

Download the Adobe Creative Cloud Cleaner Tool for Windows.

Follow the onscreen instructions to complete the uninstallation.

Select the application that you want to remove, and click Remove or Uninstall.

Windows XP: Choose Start > Control Panel and double-click Add or Remove Programs.

Windows 10, 8, 7, or Vista: Choose Start > Control Panel > Programs > Programs and Features.

Uninstall Creative Cloud or Creative Suite applications by doing one of the following:.

Back up all files stored in Adobe product directories, including custom plug-ins or profiles you have installed.

Use Creative Cloud Cleaner Tool to remove entries for apps or CoreSync | Windows Similarly, you need to remove CoreSync entry to resolve sync-related issues. To remove an app using the Creative Cloud Cleaner Tool, you need to remove the app entry from the tool. Library/Application Support/Adobe/OOBE/Configs/Īnd reinstall the CC Desktop app to fix the issue.The Creative Cloud Cleaner Tool will remove installation records for Adobe Creative Cloud or Adobe Creative Suite applications that may have become corrupted or may be causing problems with a new installation. Uninstall the Creative Cloud Desktop app, delete the ServiceConfig.xml file here: The same file seems to be the root of the same issues on Mac OS. Run the Adobe Creative Cloud Cleaner Toolĭownload and install the Adobe Creative Cloud Desktop app from Mac OS If that doesn't work, a full uninstall/reinstall has been demonstrated to work:ĭelete the same ServiceConfig.xml file above (this may ask for elevation on Windows) If that's the case, follow the steps here under 'Enable Apps panel retrospectively using the ServiceConfig.xml file' and restart the CC Desktop app. After an uninstall of the serialized version of CC and a reinstall as a named-user, the Apps tab may continue to be missing. Some serialized versions of the Adobe Creative Cloud installers suppress the Apps tab from being visible in the CC Desktop app.

You may have been using an older Serialized version of Creative Cloud that has an expired license.

Did you try using the Adobe Cleaner Tool to get your Apps to show in Adobe Creative Cloud and they still don't appear?.

Adobe creative cleaner